Pay a bill online / set up direct debit
You can pay your rates notices, animal registration renewals and health licences online. All other Council payments can be made through our Customer Service Centres.
Online bill paying service
Council offers an online bill paying service for payments of:
| Payment | Billpay Code |
|---|---|
| Animal notices | 2426 |
| Health licences | 2472 |
| Rates and Charges notice | 0425 |
Council accepts MasterCard and Visa cards only.
Other ways to pay your bills
-
- Phone 1300 361 496 to pay with credit card. Council accepts MasterCard and Visa cards only.
- Make regular Direct Debit deductions from your nominated savings or cheque account by either weekly, fortnightly or monthly payments - To apply for direct debit you can download Direct Debit request and/or amendment/cancellation and deliver to one of Council's Customer Service Centres or post to PO Box 1943, Hervey Bay Qld 4655.
- Contact your participating bank, credit union or building society to make payment from your cheque or savings account. The BPAY Biller code and reference number is located on your notice.
-
- Phone 1300 361 496 to pay with credit card. Council accepts MasterCard and Visa cards only.
- Contact your participating bank, credit union or building society to make payment from your cheque or savings account. The BPAY Biller code and reference number is located on your notice.
-
Hervey Bay Customer Service Centre
77 Tavistock Street
Hervey Bay QLD 4655
Maryborough Customer Service Centre
211-213 Adelaide Street
Maryborough QLD 4650- Payments can be made online or by phone, cheque, money order, credit & debit cards. Council accepts MasterCard and Visa cards only.
- Post your cheque or money orders to: Fraser Coast Regional Council, PO Box 1943, Hervey Bay Qld 4655 (include your account details or a copy of your account).
- Phone 1300 79 49 29 for further payment options.
-
The most convenient way to pay your rates.
With direct debit, you can choose the payment amount and how often you pay.
Payment can be made weekly, fortnightly, or monthly, or on the due date from your nominated bank account.
To apply for direct debit you can download a direct debit request and/or amendments/cancellation form and submit it at one of Council's Customer Service Centres or post to PO Box 1943, Hervey Bay Qld 4655.
Click here for terms and conditions.
Please note that a direct debit agreement is not regarded by Council as being an acceptable payment plan for outstanding rates.